Terms of service

1. The agreement

These terms are a contract between you (the company that opens the account) and DAER LLC ("Sapientia"). By creating an account or using the service you agree to them.

2. The service

Sapientia audits Amazon advertising at the ASIN level, produces recommendations and reports, applies changes you approve through Amazon's official APIs, re-measures them, and provides an MCP server for querying — and, with write scopes, acting on — your data from AI clients. Features are described on the site as of the effective date; we add and change them over time.

3. Your account and Amazon authorization

• You must have authority to connect the Amazon accounts you connect, and to let us act on them within the permissions you grant.
• Keep your credentials and MCP keys confidential. You are responsible for activity under your account and keys, including actions taken by AI clients you connect.
• You can revoke Amazon authorization or any key at any time. Revocation stops activity but does not delete data already processed; see the Privacy policy for deletion.

4. What we do and do not do to your Amazon account

• By default, nothing is written to your Amazon account. A change is applied only when a user on your account confirms it, when it falls within a delegation you configured (fix type, ASINs or campaigns, start and end date), or when it is made through an MCP key to which you granted a write scope.
• Every applied change is logged with the request, the response and a seven-day before-and-after measurement.
• You are responsible for reviewing recommendations before approving them and for the consequences of changes made under your delegations or keys. Amazon's terms govern your use of Amazon's services.

5. AI-generated content

Scores, findings, recommendations, projections and narration are generated by models from your data and may be wrong, incomplete or out of date. Projections are directional estimates, not forecasts or guarantees. Verify each action in your Amazon console before executing. Nothing in the service is financial, legal or tax advice.

6. Plans, trial and billing

• Free audit: one ASIN, no card required.
• Trial: 10 days of the Brand plan. No charge unless you choose a plan.
• Brand: $299 per month, or $2,999 per year billed up front, for one brand (one Amazon Ads profile and its stores) with up to $50,000 per month in ad spend (Sponsored Products, Brands and Display, prior calendar month). Brands above that limit are billed at Agency rates or as set out in an order form.
• Agency: $999 per month plus 1% of managed ad spend — Sponsored Products, Brands and Display spend on connected accounts in the prior calendar month — billed monthly in arrears for the percentage component.
• Custom: as set out in your order form.
• Prices are in USD and exclude taxes. We may change prices with 30 days' notice; changes apply at your next renewal.
• Payments are processed by Stripe. If a payment fails you have a 72-hour grace period before access is suspended.

7. Cancellation and refunds

Monthly plans cancel at the end of the current billing period from your billing portal. Annual plans run to the end of the year you paid for. Cancellation does not refund the current period. We may suspend or terminate for non-payment, breach of these terms, or misuse, with notice where practical.

8. Your data

You own your data. You grant us the rights needed to provide the service — to receive it from Amazon, process it, generate reports from it, and apply approved changes. We may use aggregated, de-identified data to operate and improve the service, including category benchmarks that never identify an account. See the Privacy policy for detail.

9. Acceptable use

• Do not use the service for accounts you are not authorized to manage, to violate Amazon's policies, or to circumvent access controls, rate limits or key scopes.
• Do not resell or white-label the service without an Agency or Custom agreement that permits it.
• Do not reverse-engineer the service or scrape it.

10. Availability and support

We aim for high availability but do not guarantee uninterrupted service; Amazon's APIs, and the data they return, are outside our control. Support is by email for all plans; we aim to reply within one business day.

11. Warranties and liability

The service is provided "as is". To the fullest extent permitted by law we disclaim implied warranties, and our total liability under these terms is limited to the fees you paid in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost sales or ad spend resulting from changes you approved or delegated.

12. Confidentiality

Each party keeps the other's non-public information confidential and uses it only for this agreement. Customer names and results are not published without written permission.

13. Changes to these terms

We will post changes with a new effective date and email account holders about material changes at least 14 days before they take effect. Continued use after that date is acceptance.

14. Governing law

These terms are governed by the laws of the State of New York, and disputes are resolved in the state or federal courts located in New York County.

15. Contact

DAER LLC · 43 W 33rd St, New York, NY 10001 · coolwcc@sapientia.tech